These guidelines are for law enforcement and other government agencies seeking records from Block, Inc. (formerly known as Big Apple Payment, Inc.) and Big Apple Payment Capital, LLC.

Requests For User Information
In accordance with our Privacy Notice and Terms of Service, non-public information about you is not released except as lawfully required by appropriate legal process such as a valid subpoena, search warrant, court order, or other valid legal process etc. Upon receipt of appropriate legal process, we will search for and disclose data and information that is specified and which we are reasonably able to locate and retrieve. We are unable to process overly broad or vague requests. Please include as much specific information as possible that would identify the relevant Big Apple Payment accounts and transactions. Learn more about the Big Apple Payment Reader or Big Apple Payment’s Information Collection Policies.

Contact Information For Law Enforcement
Law enforcement and other government agencies may submit requests by using this request form. (Recommended Browsers: Chrome, Firefox, Safari, and Microsoft Edge). Please note that acceptance of legal process by any of these means is for convenience and does not waive any objections, including, but not limited to, lack of jurisdiction or proper service. Currently our minimum response time is 60 days from receipt of legal process. Please use our request form above to assist with the production of timely responses. Submissions received by mail result in inherent delays and additional processing time. If serving a legal process by mail please serve us via our national registered agent.

120-19 Liberty Avenue, South Richmond Hill, NY 11419, USA

Please note that Block, Inc. (formerly known as Big Apple Payment, Inc.) and Big Apple Payment Capital, LLC, do not accept service via email.

Important Note: Effective May 1, 2022, Block, Inc. (formerly known as Big Apple Payment, Inc.) will no longer accept legal process served to Big Apple Payment, Inc.

Important note: We do not respond to correspondence sent by non-law enforcement/ government agencies to the addresses above.